SHIFT eLearning Blog

6 Simple Fixes to Ensure Your eLearning Courses Are Always Engaging

Written by Silvia Rojas | Sun, Sep 08, 2024 @ 03:35 AM

Ever wonder why your employees are zoning out during training? You’re pouring resources into eLearning, but people are still complaining it’s boring. And guess what? They’re not wrong.

The problem isn’t just the content—it’s how it’s delivered. Too many courses are passive, forcing employees to sit there, click through slides, and absorb information without really engaging. They’re stuck in "consume mode" when what they need is something dynamic, interactive, and hands-on.

If your training feels like a chore, they’ll treat it like one. That means low engagement, minimal retention, and no real change in performance.

This isn’t just about making things more entertaining—it’s about survival in today’s fast-paced world. If you’re not delivering learning experiences that actively involve your employees, you’re wasting time. They need training that challenges them, gets them thinking, and pushes them to apply what they’ve learned in real situations. Anything less is just noise.

So, it's now time to stop thinking of eLearning as just content delivery. It has to be about interaction. About creating real moments of connection where employees do something, not just read or watch. If your courses aren’t designed to make them part of the process, you’re losing them.

In this article, we're digging into strategies to make your eLearning dynamic, engaging, and truly impactful—so your employees don’t just finish the course, they walk away transformed.

Let’s get into it.

1. Use storytelling: Go beyond the facts

Let’s be honest: nobody enjoys clicking through pages of facts and data. It’s boring, it’s forgettable, and it’s the fastest way to lose your learners’ attention.

Storytelling, on the other hand, grabs people’s attention from the start and keeps them engaged. Why? Because stories are relatable. They create an emotional connection and make the learning experience stick.

Here’s the thing: when your course is just data and information, it feels like a chore. Learners might push through, but they won’t absorb the material in a meaningful way. Storytelling flips that by turning dry content into something people can connect with. When you weave a narrative into your course, you give your learners context. Suddenly, the facts have meaning, and the lessons are easier to understand and remember.

Here's how to use storytelling to transform your boring courses to engaging experiences:

  1. Start with a problem: Every good story starts with a challenge. For your course, frame it with a situation your learners might face. This creates a clear goal and keeps them invested in the outcome.

  2. Build relatable characters: Make the main character someone who reflects your audience’s real-world struggles. Whether it's dealing with a difficult client or managing a team under pressure, your learners need to see themselves in the story.

  3. Tap into emotions: People connect with stories that make them feel something—whether it’s empathy for a character or excitement about solving a problem. The more emotions you can stir, the more your learners will remember.

  4. Use visuals and sound: Don’t rely on text alone. Use images, videos, and sound to enhance the story. Visuals bring the narrative to life and make the content feel more real and engaging.

Real examples of storytelling in action:

  • Success and failure stories: Share real-life experiences. For example, in a leadership course, you could tell the story of a manager who struggled with time management but turned it around using the techniques from the course. Learners see the impact and can apply the lessons themselves.

  • Customer service anecdotes: In a customer service course, walk through a story where a negative customer experience is transformed by excellent service. This lets learners see how their actions affect real people and outcomes.

  • Interactive decision-making: Create scenarios where your learners get to make decisions for a character. For example, in an ethics course, you could present a situation where the character faces a tough moral choice. Learners choose how to respond and see the consequences play out.

  • The hero’s journey: Use this classic storytelling structure in personal development courses. Start with a relatable character, introduce obstacles, and guide them through to a successful transformation. Each module gives learners tools to overcome the challenges they face along the way.

Take action:

Stop giving your learners dull, forgettable content. With storytelling, you can turn your courses into engaging, memorable experiences that stick with people. The result? Learners who actually enjoy the process, remember what they’ve learned, and can apply it in the real world. That’s what makes storytelling such a powerful tool in eLearning.

Also read: Five Rules of Engagement All eLearning Designers Should Live By

 

2. Humanize Your eLearning: Stop Being a Robot and Start Connecting

Let’s be real—nobody wants to sit through a course that feels like a robot wrote it. When people are learning something new, they don’t want to drown in technical jargon or feel like they’re reading a manual. They want a conversation. They want someone to guide them, not just dump information on them.

This is why humanizing your eLearning content isn’t just a nice-to-have, it’s essential. If you want people to connect, engage, and actually care about what they’re learning, you’ve got to make your courses feel personal and real.

Why does humanizing your content matter so much?

Because people check out when courses feel cold, formal, and disconnected. When there’s no human element, it’s just another thing to click through and forget about. If your learners feel like they’re interacting with a real person—someone who gets them, talks to them, and cares about their progress—they’re way more likely to stay engaged and complete the course.

How to humanize your eLearning and make it actually work:

  1. Bring in friendly faces: Whether it’s through video instructors or avatars, put someone relatable in front of your learners. Let them feel like there’s a real person guiding them through the course. It’s not just content anymore—it’s a conversation. It’s mentorship.

  2. Tell stories that hit home: Forget the abstract stuff. Use examples that your learners can see themselves in. Share real-life scenarios or relatable stories that show exactly how the concepts apply to their jobs or lives. When people see the connection, they care more.

  3. Make space for interaction: Don’t just talk at your learners. Get them involved. Whether it’s a quick discussion, a group project, or a live Q&A, give them a voice. Let them reflect, share ideas, and learn from each other. When learning is interactive, it sticks.

  4. Give feedback that matters: A generic "good job" doesn’t cut it. Give specific, personalized feedback that makes your learners feel heard and valued. When people feel seen, they’re more invested in their learning journey.

Bottom line: Humanizing your eLearning isn’t just about making it better—it’s about making it effective. If you want learners to care, connect, and actually remember what they’ve learned, you have to bring the human element in. Even if they’re learning online, they need to feel like they’re part of something real.

Stop creating courses that feel like robots talking at people. Make your learning human. Make it personal. That’s where the magic happens.

 

Recommended reads:

 

3. Drop the Jargon: Make Your Content Clear and Engaging 

When eLearning is packed with jargon and overly technical language, it quickly becomes frustrating for learners. Instead of connecting with the content, they get stuck trying to decode what it all means. And once they’re frustrated, their focus and motivation drop.

The solution? Simplify. Clear, direct language makes learning easier, more enjoyable, and ultimately, more effective. Learners can dive into the material without hitting roadblocks. They’ll feel more confident, retain more information, and, most importantly, apply what they’ve learned in real-world situations.

Here’s how to simplify your eLearning content for maximum impact:

  1. Stick to short, clear sentences: Avoid long-winded explanations. Short, straightforward sentences help learners grasp concepts faster.

  2. Minimize technical terms: Only use technical language when necessary, and define those terms clearly the first time. Including a glossary can also help learners refer back to definitions when needed.

  3. Use active voice: The active voice is more direct and easier to follow. For example, instead of saying “The task will be completed by the student,” say “The student will complete the task.”

  4. Incorporate analogies and metaphors: Help explain difficult concepts by relating them to something familiar. Analogies make complex ideas more relatable and easier to understand.

  5. Create a FAQ section: Anticipate potential questions and address them with a simple FAQ section. This allows learners to find answers quickly and keeps the course flowing.

  6. Use visuals: Mix in images, diagrams, or videos to break down complex ideas visually. This is especially helpful for learners who prefer a more visual approach to understanding new concepts.

The takeaway

Simplifying your language isn’t just about making things easier to read—it’s about making learning more effective. When learners aren’t bogged down by complex terminology or long-winded explanations, they stay engaged. They grasp the material faster and are more likely to apply what they’ve learned in meaningful ways. The result? Better retention, improved performance, and a more impactful learning experience overall.

If your goal is to create eLearning that truly resonates and drives real change, clarity is your secret weapon. Cut the jargon, simplify the content, and watch as your learners engage like never before.

Also read: 3 Strategies to Boost Engagement in Your eLearning Programs

 

4. Stop Stop the Click-Through: Say Goodbye to Passive Learning

Ever felt like you’re just clicking through screens in an eLearning course without actually engaging with the material? That’s passive learning in action. You’re there, but you’re not really involved. And when you’re just a spectator, the learning doesn’t stick.

Passive learning is exactly what it sounds like: learners passively absorbing information, like reading a wall of text or watching a video, with little to no interaction. Sure, they might finish the course, but the odds of them retaining the information long-term or truly understanding it? Slim.

In contrast, active learning turns learners from passive observers into active participants. It pushes them to engage, reflect, and apply the knowledge in real time. And that’s where the real value happens—when learners are part of the process, not just watching it happen.

Time to ditch passive learning!

Passive learning is boring. Let’s be real—if learners feel disconnected, they won’t stick with it. They’ll rush through just to get it over with, which means low engagement and almost no impact. On top of that, passive learning doesn’t develop key skills like critical thinking, problem-solving, or creativity—skills that are essential in today’s workplace.

Here's how to transform passive content into active learning:

  1. Make it interactive: Don’t just throw information at your learners—make them interact with it. Incorporate simulations, role-playing, and case studies that force them to make decisions, solve problems, and apply what they’ve learned in real-world scenarios. The more they interact, the more they’ll absorb.

  2.  

    Promote collaboration: Learning shouldn’t be a solo experience. Introduce group projects, peer discussions, and team exercises that allow learners to collaborate, exchange ideas, and learn from one another. This doesn’t just make the course more engaging—it also builds communication and teamwork skills.

  3.  

    Personalize the learning experience: Give learners the ability to tailor their own learning paths. Let them choose topics that are relevant to their jobs or areas of interest. Personalization gives them a sense of control and keeps them engaged because the material feels relevant to them.

  4. Gamify the process: Add game-like elements—points, badges, and leaderboards—to inject some fun into the learning. Set goals and reward progress to keep learners motivated. Gamification can turn what might feel like a dull, required task into something exciting and competitive.

  5. Encourage reflection and give feedback: Active learning doesn’t just happen during the course—it also happens after. Encourage learners to pause and reflect on what they’ve learned, how they can apply it, and where they need to improve. Offer regular, personalized feedback to guide them and show that their progress matters.

  6. Use ongoing assessments: Forget about one-off tests at the end of the course. Continuous assessments—whether they’re quizzes, challenges, or practical applications—keep learners engaged and reinforce their understanding along the way. It’s not about checking if they remember—it’s about ensuring they understand.

The bottom line: Passive learning doesn’t cut it anymore. If you want your eLearning to stick and make a real impact, you’ve got to transform your content into an active, engaging experience. Learners need to be part of the process, not just bystanders. So, give them the tools, the challenges, and the interactivity they need to actually learn, not just click through.

 

5. Think in Terms of Usefulness: Make Your eLearning Practical and Actionable

Your eLearning content should do more than just inform—it should equip your employees with skills they can use right away in their day-to-day work. If you’re teaching customer service techniques, don’t just tell them about it—make sure they’re practicing those techniques in real scenarios.

Why is this so important? Because learning that doesn’t get applied is a waste of time and resources. Employees are far more motivated and engaged when they can immediately see how what they’re learning will improve their performance and help them succeed on the job.

So how do you make your eLearning practical and engaging? Here’s how:

  1. Identify real needs: Before creating your course, figure out what your employees actually need to learn. Survey them, talk to supervisors, and pinpoint the skills and knowledge that will make the biggest difference in their performance.

  2. Connect to the real work environment: Every part of the course should focus on something employees can directly apply. For instance, if it’s a customer service course, have them practice handling tough customers. Make it relevant to what they face every day.

  3. Use real-world scenarios: Don’t just stick to theory—integrate real situations that employees might encounter. This not only makes the course more engaging but also helps learners see how the content fits into their actual roles.

  4. Encourage reflection and application: After each key lesson, ask learners to reflect on how they’ll use what they’ve learned. This step helps them internalize the material and makes it more likely that they’ll put it into action.

  5. Show clear benefits from the start: Right away, tell your learners what’s in it for them. If they can see how the course will directly benefit their work, they’ll be more likely to stay engaged and follow through.

  6. Measure the impact: Don’t just assume your course is working—track its effectiveness. Use pre- and post-course assessments or get feedback from supervisors on how employees’ performance improves after applying what they’ve learned.

The takeaway: Useful, actionable content is the key to making your eLearning truly impactful. When learners can immediately put their new skills to work, they see the value in what they’re doing—and that drives higher engagement, better performance, and real results for your organization.

Recommended read: Gamification in eLearning: What It Is, How to Use AI to Implement It, and What to Avoid

 

6. Use Humor to Lighten Up Your eLearning and Boost Engagement

Humor in eLearning isn’t about tossing in random jokes or silly punchlines. It’s a strategic tool that makes learning more enjoyable, relatable, and effective. When done right, humor lightens the mood, making complex or dry topics easier to digest and helping learners stay engaged.

Humor can take many forms—clever illustrations, witty examples, or light-hearted scenarios that make the content more approachable. It softens the formality of the course, creating a space where learners feel comfortable and more open to participating.

Here’s how you can use humor to elevate your courses:

  1. Know your audience: Not every type of humor works for every group. What might get a laugh from one group could fall flat or even backfire with another. Consider your audience’s age, cultural background, and sensitivities to ensure the humor hits the right note.

  2. Make it relevant: Humor works best when it’s tied directly to the content. For example, in a programming course, you might compare debugging code to trying to untangle a pair of headphones—frustrating and time-consuming but relatable. It makes the learning point stick while also lightening the atmosphere.

  3. Keep it balanced: Humor should enhance learning, not overshadow it. Use it to break up the monotony of long lectures or dry material, but don’t go overboard. A well-placed funny comment or scenario can refresh learners’ attention without distracting them from the course’s main objectives.

  4. Stay respectful: Humor should always be inclusive and considerate. Avoid anything that could be taken as offensive or inappropriate. The goal is to create a welcoming and positive learning environment where everyone feels comfortable.

  5. Be creative with your examples: Use funny analogies or quirky comparisons to explain challenging concepts. This not only makes the content more relatable but also helps learners remember key points. A little creativity goes a long way.

  6. Use an informal, conversational tone: Sometimes, all it takes to make the content more engaging is to relax the tone. Swapping out stiff, formal language for a more conversational style can make learners feel like they’re being spoken to, not at. It brings a human touch that immediately makes the course more approachable.

  7. Tell stories with a humorous twist: A well-timed, humorous anecdote can turn a dry topic into something memorable. Whether it’s a lighthearted story about a real-world challenge or a fictional scenario with a clever twist, humor in storytelling helps learners connect with and retain the material better.

Bottom line: Humor, when used strategically, turns eLearning from a chore into something learners look forward to. It breaks down barriers, creates a positive environment, and helps people connect with the material in a meaningful way. The key is to strike a balance—use humor to enhance, not distract, and always keep it relevant and respectful. Done right, humor becomes a powerful tool to make your eLearning courses not just informative, but enjoyable and impactful.

The days of passive, boring eLearning are behind us. If you want to see real impact, your courses need to engage, challenge, and inspire action.

Take a moment to reflect: 

  1. Are your current eLearning courses fostering active engagement or encouraging passive consumption?

  2. Do your learners feel connected to the material and see its relevance to their daily work?

  3. How are you using storytelling or humor to make the learning experience more engaging and memorable?

  4. Are you regularly gathering feedback from learners to measure the effectiveness of your courses?

  5. Are there ways you could simplify your language or make your content more relatable?

We’d love to hear your thoughts! What steps are you taking to transform your eLearning? Let’s keep the conversation going—drop a comment below and share your experiences.