SHIFT's eLearning Blog

Our blog provides the best practices, tips, and inspiration for corporate training, instructional design, eLearning and mLearning.

To visit the Spanish blog, click here
    All Posts

    How To Avoid Designing Cluttered eLearning Screens

    How many times have you found yourself sitting through a course, feeling bewildered and lost because you couldn't determine what to focus on?

    And how often have you strained your eyes during a presentation, attempting to decipher the minuscule content squeezed into a tiny space at the bottom of the screen, from your distant seat in the fifth row?

    Unfortunately, these dreadful experiences are all too familiar. Even the most well-intentioned instructional designers have been guilty of creating cluttered and chaotic eLearning screens, where the intended message gets drowned amidst a chaotic mix of images, icons, text, charts, and graphs. This mishmash of visual elements not only overwhelms the screen but also tests the patience of learners, hindering their ability to grasp meaningful concepts from the course.

    To alleviate this issue, here are seven effective strategies to help you declutter your eLearning screens:

    1) Prioritize Audience Needs

    When developing your courses, it may seem obvious that you should consider the needs of your learners. However, translating this intention into practice is not always straightforward. Why do so many eLearning courses meander, dwell on the same topic, repeat themselves, and inundate learners with unnecessary information?

    By keeping your audience's needs in mind during course creation, you ensure that you respect their valuable time and energy. To achieve this, it is crucial to create courses that are focused and free from clutter.

    Here are some points to remember:

    • Conduct a comprehensive audience analysis to understand what your learners already know and what they need to know. This analysis will help you determine whether your audience can easily grasp the content you plan to include on the screen.

    • Perform a thorough content analysis as well. Categorize information as either "Need to Know" or "Nice to Know." Present all content classified as "Nice to Know" in layers, allowing learners to access it by clicking on buttons, tabs, images, specific words, or phrases, or provide it as job aids.

    • Ask yourself, "Why does the audience care about the information I want to present in this course?" If your course revolves around a new product launch, the answer to this question should align with the motivation behind launching the product. Don't prioritize design above all else during the initial stages. Instead, reflect on your audience's expectations for the course. Avoid creating a visually cluttered screen where numerous elements overpower the underlying purpose. 


    2) Storyboard Everything First

    One of the most beneficial steps you can take is to create a storyboard before diving into course development. Storyboarding allows you to structure your content and design clutter-free screens. By visualizing the course in advance, you can identify any screens that appear overcrowded and make necessary revisions.

    To make the most of the storyboarding process, consider the following pointers:

    • Prioritize defining the learning objectives and instructional strategy before starting the storyboard creation.

    • Utilize the storyboard to adhere to the content outline or the overarching story that will unfold throughout the course.

    • Storyboarding provides an opportunity to reflect on the flow of information within the course. It allows you to envision each screen and assess if any appear excessively crowded. If needed, distribute the information across multiple screens for better clarity.

    • Let the storyboard serve as your guide, ensuring that each slide contains a focused set of ideas and aligns with the training goals.

    By following these guidelines, storyboarding becomes a valuable tool in crafting well-organized and engaging eLearning experiences.


    Grab our free storyboard template here.

     

    3) Adopt the "less-is-more" approach for onscreen text


    In cluttered screens, where various elements vie for the learner's attention, their focus becomes divided between reading, absorbing, and analyzing information. This confusion leaves learners unsure of where to direct their attention, hindering their ability to grasp the most important details. The human brain is not designed for optimal multitasking, and finding a focal point and absorbing key information becomes challenging.

    To simplify text-heavy screens, consider the following tips:

    1. Focus on a single idea per screen, avoiding information overload.

    2. Curate content by highlighting critical information, using bullet lists to present key points. Limit the use of bold or emphasized text to a few words to avoid overwhelming learners.

    3. Reduce long phrases and sentences, simplifying the language for quick and unambiguous comprehension.

    4. Utilize voiceover or narration to provide instructions, reducing the reliance on onscreen text. However, ensure the audio complements the text rather than duplicating it.

    5. Visualize information using diagrams, charts, or other visuals, replacing large text blocks. Visual representations are more effective in conveying relationships and concepts.

    6. Consult with subject matter experts to understand desired behavioral outcomes and create exploratory activities that replicate these behaviors. This minimizes the need for extensive text explanations.

    7. Create models to simplify complex information. Use techniques such as chunking to group similar items, sequencing to present a step-by-step process, or flowcharts to visualize decision points in a process.

    By embracing the "less is more" approach and implementing these strategies, you can declutter your screens and enhance the learning experience.

     

    4) Provide Information in Layers and Encourage Audience Exploration

    Avoid overwhelming learners by presenting all information upfront on the screen. Instead, utilize layered content delivery, allowing learners to delve deeper and discover information through interactive exploration. Incorporate graphical elements that reveal rollover text and click pop-ups, enabling learners to uncover additional details. For example, rather than displaying a dense block of text accompanied by numerous small visuals, employ a graphical icon representing the concept discussed in the text. Learners can then click on the icon to access more in-depth information.

    This drill-down approach not only reduces screen clutter but also enhances learner engagement by encouraging interaction with onscreen elements.

     

    5) Incorporate Breathing Space for Effective eLearning Designs

    As instructional designers, we often have the urge to provide learners with an abundance of information, hoping they will emerge from the learning journey feeling well-informed on the subject. However, in our enthusiasm, many of us end up cramming every available inch of screen space with content.

    The consequence? A chaotic mess that overwhelms and frustrates learners.

    Cluttered screens not only look overwhelming and disorganized but also impede the instructional effectiveness of the content.

    The solution lies in incorporating more white space on the screen.

    White space serves as a visual buffer, allowing learners to distinguish between objects and eliminating clutter.

    Here are some tips for effectively using white space in your eLearning designs:

    1. Strive for balance and harmony: Use white space purposefully and avoid extremes. Excessive white space creates a barren appearance, while insufficient white space appears cluttered. Aim for a harmonious balance between white space and other visual elements.

    2. Establish visual hierarchy: Guide learners' attention by utilizing white space to create distinctions between different pieces of content. For example, employ a larger font size for titles and position them above related text to emphasize their significance.

    3. Group similar elements with white space: Differentiate similar elements from dissimilar ones by surrounding them with ample white space.

    4. Highlight with white space: Draw attention to specific elements by surrounding them with white space. For instance, use white space to direct learners' focus to a character before they start reading accompanying text.

    By incorporating breathing space through well-placed white space, you can create visually appealing and effective eLearning designs.


    Read more: The Power of White Space to Improve Screen Design in eLearning

     

    6) Keep Visuals Simple for Clarity

    To avoid ambiguity and misunderstandings when interpreting visuals, it is crucial to use simple visuals that leave no room for doubt. Here are tips to help you choose or create effective yet straightforward visuals:

    When using charts and graphs:

    • Prioritize simple graphs that clearly display trends, patterns, and relationships, rather than complex charts requiring extensive interpretation. A quick glance at a graph should provide understanding.
    • Follow these cardinal rules for designing graphics:
      • Minimize distractions by removing background colors and matching the graph background to the slide background.
      • Use a limited color palette to ensure the data stands out without overwhelming with excessive colors.
      • Refer to a comprehensive post for additional tips on designing clear graphs.

    When using photographs:

    • Ensure the graphics align with the course's visual theme. Learners become confused when faced with a multitude of colors, various typefaces, and inconsistent font sizes across screens.

    • Consistency in style: Maintain a consistent visual style throughout your course by using photos that have a similar look and feel. This helps create a cohesive and professional appearance.

    • Limit the number of photos: Avoid overcrowding screens with too many photos. Select a few impactful images that effectively convey the intended message or concept.

    • Balance text and visuals: Ensure a proper balance between text and photos. If you have substantial text on a screen, consider using smaller or fewer photos to avoid overwhelming learners.

    • Remove unnecessary elements: Before using a photo, review it carefully and remove any distracting or irrelevant elements. Crop the image if needed to focus on the essential subject matter.

    • Complementary colors: Choose photos with colors that harmonize with the overall color scheme of your course. This creates a visually pleasing and unified experience for learners.

    • Consider image size: Optimize the size of your photos to fit the screen appropriately. Large images may overshadow other content or cause the screen to appear cluttered.

    • Visual hierarchy: Use visual cues such as size, position, or highlighting to guide learners' attention to the most important elements within a photo. This helps prevent confusion and ensures key details are noticed.

    By prioritizing simplicity and coherence in visuals, you can enhance clarity and comprehension in your eLearning materials.


    Respect your audience’s time. Be humbled that they have chosen to take your course to feed their need for knowledge. Make sure that you don’t turn them away by dishing out cluttered screens that leave your audience wondering what they are staring at. 

    visual design crash course 


     

    Diana Cohen
    Diana Cohen
    Education Writer | eLearning Expert | EdTech Blogger. Creativa, apasionada por mi labor, disruptiva y dinámica para transformar el mundo de la formación empresarial.

    Related Posts

    Revolutionize Your L&D Strategy: The Essential AI Checklist for 2025

    As we stare down the runway toward 2025, it's clear that AI isn't just knocking on the door of Learning & Development—it’s already inside, reshaping the landscape. But let's address the real question: Is your company merely experimenting with AI, or are you fully leveraging it to transform your eLearning strategy? The way you answer this could dramatically influence the success of your training programs.

    Before Using AI to Create eLearning, Ask These Questions

    What’s the first thing you do when you’re about to create a new eLearning course? Do you jump right into the eLearning tool, or maybe think that with AI, most of the work is already handled? If you’re leaning toward the latter, here’s a little secret: while AI is powerful and technology makes things faster, they’re no substitute for the clear strategy you and your team need at the start. It’s easy to think that, with today’s tech, all it takes is pressing a button to get a course ready to go. But here’s the truth: before you let creativity flow and let technology take the wheel, you need a solid, well-thought-out plan. And that starts with answering four key questions. These questions are your safety net, keeping your course from becoming a waste of time and money and turning it into something that actually makes an impact. Making an impact means connecting with the right people, delivering the right message, using relatable examples, and making sure participants can put their new knowledge to work. So, before jumping into your favorite eLearning tool or letting AI work its magic, take a moment to ask yourself these crucial questions: 1) WHO ARE THEY? Identifying the Audience Taking the Course Knowing your audience isn’t just a step in the process—it’s the secret sauce that makes your course actually useful. Picture this: you launch a course without a clear picture of who’s taking it. It’s like serving a fancy five-course meal without checking for allergies or dietary preferences. Not exactly a winning move, right? If your eLearning course doesn’t speak to what your team actually needs, it’s likely to flop. No one wants a course that feels like busywork. Here’s why taking the time to know your course audience is a must: Skip the Obvious and the Overly Complex: Covering things they already know or, on the flip side, stuff that’s way over their heads can either bore them or leave them scratching theirs. Hit on Real, Practical Needs: If the course doesn’t tackle what they actually face on the job, it’s just not going to feel relevant—or worth their time. Keep Their Interest: When team members can clearly see how the course helps them, they’re way more likely to stick with it (and maybe even enjoy it!). Here are a few questions to make sure your course is actually hitting home: Audience Basics: Who are they? What skills do they already have, and what are they hoping to build? Daily Life: What does a typical day look like? Are they on Zoom calls all day or juggling a hundred things at once? Work Environment: What’s the vibe? Is it all about collaboration, competition, or somewhere in between? Why They’re Taking the Course: Are they here by choice or because it’s required? This will change how you approach the course content. Current Knowledge: How much do they already know? If they’re already pros, you don’t need to start at square one. By answering these questions, you’re setting the course up to be more than just “one more thing to do.” It’ll be a practical tool that boosts their skills, addresses their real needs, and helps them make a difference in their work. Also read: These 27 Questions Will Help You (Really) Know Your Learners 2) WHY DOES THIS MATTER? Why It’s Crucial for Your Team to Take This Training Here’s the deal: whether you’re building this course yourself or letting AI work its magic, you need a rock-solid understanding of why this training matters before you dive in. Why? Because people only get engaged if they know what’s in it for them. And that’s not just a nice-to-have—it’s the foundation for building a course that actually delivers results. When you’re clear on the why upfront, you’re setting your course up for success. You’re not just creating random lessons; you’re designing something valuable that resonates with your team’s real needs. If you skip this, no amount of AI magic or design work will turn things around later. Here’s how to make your course not just necessary, but something they’ll actually want to take: Be Clear About the Benefits: Right from the start, let them know what they’re getting out of this. Will it make them better at their current job? Give them a leg up for a promotion? Spell it out, and keep highlighting these benefits as they go. Make It Real: Use real-life examples that show how they can put what they’re learning into action. If it’s a course on time management, add a module on how to apply these techniques in a regular workday—it’s practical, and it keeps things relatable. Keep It Fun and Interactive: Toss in questions that make them think, add quick quizzes, and keep it lively. A little interaction goes a long way to hold their attention (and yes, maybe a few laughs too). Experts and Success Stories: Add in short videos from experts or quick success stories from people who’ve already used these skills. Seeing real people share how it helped them can be super motivating. Give Immediate Takeaways: Design each module so they can try out what they’ve learned right away. If they can see the value immediately, they’re way more likely to stick with it (and appreciate it). So, before you let AI start building your course or jump into designing it yourself, make sure you’re clear on why this training matters to your team. This is the foundation that turns training from just another task into a true asset for their growth and success. Focus on these areas, and you’ll turn training into something they value—not just one more thing on their to-do list. Also read: Why You Should Be Designing eLearning Courses Backwards 3) WHAT? What Should Your Team Be Able to Do After Finishing the Course? This question is a biggie—and it should guide every decision you make when creating the course, whether you’re building it yourself or using AI to help out. Here’s the thing: if you’re just loading up a course with endless data and theories that read like a blender manual, people are going to tune out fast. What really matters is making sure the content connects to your team’s real needs and work-life realities. If you don’t have a clear idea of what your team should be able to do by the end of the course, you’re likely setting up a training that’ll be forgotten as soon as they click “Complete.” Instead, think about the situations where they’ll actually apply this knowledge. Knowing this upfront keeps you (and any AI you’re using) focused on creating something useful, relevant, and engaging. Here’s how to make it crystal clear what skills and knowledge your team will walk away with: Clear Kick-Off: Start each module with simple, straightforward goals. A quick bullet-point list like, “By the end, you’ll be able to…” sets expectations and gets people interested. Visual Reminders: Use infographics or simple diagrams at the beginning and end of each section to highlight goals. It keeps things easy to follow and remember. Engage Throughout: Add in reflection questions or quick check-ins, like “How would you use this on your next project?” It keeps the content grounded in real-world application, not just theory. Hands-On Practice: Design activities that actually get them using what they’ve learned. If you’re teaching presentation skills, have them record a quick pitch or share a mini-presentation—something practical they can see value in right away. Meaningful Feedback: Provide specific feedback that connects their activities directly to the course goals. This not only reinforces what they’ve learned but makes it clear why each task matters. Wrap-Up with Impact: At the end, do a quick review of all the goals covered. Whether it’s a Q&A, a visual summary, or a downloadable sheet, give them something they can refer back to. As Malcolm Knowles, the guru of adult learning, said, “Adult learning is life-centered.” People want to learn things they can actually use to make their lives easier or their work more effective. By getting clear on these “What” goals upfront, you’re creating a course that’s memorable, practical, and, best of all, truly worth their time. Also read: 6 Essential Content Creation Tips For eLearning Success 5 Rules for Creating Relevant and Fluff-free Courses Before Diving Into Your Favorite eLearning Tool, Ask Yourself: Do I Really Get What My Team Needs? Will This Course Actually Help Them Do Their Jobs Better? Let’s be real—this isn’t just about throwing information at people. The goal here is to help your team not only learn but actually use that knowledge in ways that make a difference. Here’s Your Quick-Start Checklist: Get to Know Your Audience: Take a deep dive into their needs, current skills, and the real challenges they’re dealing with every day. (No guessing!) Set Clear, Doable Goals: Outline learning objectives that actually mean something to your team and tie back to the results you’re aiming for. Make It Interactive: Give them ways to practice, apply, and get feedback on what they’re learning. Think less “lecture” and more “let’s try it out!” Check and Tweak as You Go: At the end of the course, ask for feedback and adjust if needed. Make sure the course hits the mark and actually helps them grow. By focusing on these steps, you’ll design a course that’s worth every minute of their time and foster a culture of ongoing learning that can truly boost performance. Remember: a great eLearning course doesn’t just teach—it transforms. (And hey, if you can make it fun, even better!)

    Top Gamification Trends for Boosting Learning Engagement

    Are your team's training sessions dragging on with low enthusiasm and even lower retention? Gamification could be the secret to turning those dull workshops into dynamic learning experiences. Gamification in workplace learning means incorporating elements like points, badges, leaderboards, and challenges to make training sessions more interactive and engaging, much like a game. This strategy isn't just about fun—it makes learning more effective and enjoyable.